Terms & Conditions

Private Lesson Policy

By hitting "Submit" during registration, you are agreeing to the following terms and conditions:

I hereby indemnify and hold harmless Whatta Pup!, its owners, employees, representatives and associates from any and all liability for any loss, damage or injury to any person, animal or thing, that may have arisen out of, or is in any way, connected to participation in training classes held by Whatta Pup! in its various training locations.

Furthermore, I assume all responsibility for any loss, damage or injury to myself, my guests, my dog(s) or my property, which may have been caused by negligence or any action or inaction, of any person connected in any way with above said classes.

I hereby certify that my dog will have received vaccinations against Canine Distemper, Parvovirus, Parainfluenza and Hepatitis by the time of the first class, and my veterinarian has confirmed that my dog is healthy enough to attend/participate.

Missed Lesson Policy

If you are unable to attend a lesson, we require a minimum of 24 hours notice. If less notice is given, the lesson may be forfeit or the lesson fee will be charged in full.

If your dog has a medical emergency that prevents him/her from continuing in the class, a partial credit may be given for the missed lesson, to be used towards a future lesson. A note from your Veterinarian will be required in order to receive the credit.

If your dog is due to be spayed or neutered during a multiple week series, arrange for the surgery on the day after the lesson so that he/she has 6 full days to recuperate and can return on a modified activity plan the following week.

Lesson Withdrawal & Cancellation Policy

A $50.00 deposit is required; this deposit holds your spot in our calendar and prevents others from registering. 48 hours notice is required in order to cancel or reschedule your first lesson in order to avoid forfeiting the deposit.

Expiration Policy

All private 5-lesson packages must be completed within 90 days or lessons are forfeit.

All 3-lesson Pawsitive Puppy packages must be completed before the puppy turns 4 months of age or lessons are forfeit.

I have read and understood the terms and conditions as well as the cancellation policy.

These policies are subject to change without notice.

Payment Options

Payment is accepted by:

  • Cash
  • Certified Cheque / Money Order
  • PayPal
  • EFT (Electronic Fund Transfer via online banking
  • Personal Cheque

A $20 administration fee will be applied in the event of a NSF cheque and future cheques will be required to be certified or alternate payments will be requested.